Уровень 0 · материалов: 3
В кластер входят документы о методах визуализации и анализа взаимодействия пользователя с цифровым интерфейсом, но не входят документы об общем дизайне или маркетинге без привязки к пользовательскому пути.
Общие признаки: визуализация путей пользователя, оптимизация интерфейсов, устранение проблем юзабилити, проектирование взаимодействия в цифровых продуктах
Группа выше: Принципы проектирования интерфейсов
Смысл: The main idea is that mapping user flows is an essential design process that bridges the gap between business requirements and user needs, ensuring that digital products are intuitive, efficient, and conversion-oriented.
User flow is a visual mapping of a user's journey toward a goal that optimizes usability, aligns development teams, and increases business conversion rates.
Смысл: The main idea is to educate designers and developers on the most frequent usability mistakes in website and app navigation using a purely visual, schematic approach.
A visually-driven guide illustrating ten common usability mistakes in website and application navigation systems.
Смысл: The main idea is that a Customer Journey Map (CJM) is a vital tool for product managers to visualize the user experience, identify pain points, and align teams to create a product that maximizes value for the customer.
A comprehensive tutorial on creating Customer Journey Maps (CJM) to visualize user interactions, solve product pain points, and align team efforts.