Уровень 0 · материалов: 4
В кластер входят документы, описывающие технические сбои, инфраструктурные кризисы или негативный опыт взаимодействия с сервисами компании Selectel.
Общие признаки: сбои в работе Selectel, технические аварии, неудовлетворенность поддержкой, проблемы с хранилищем данных
Группа выше: Проблемы хостинг-провайдеров и рынок хостинга
Смысл: The author reports a recurring service outage at Selectel, noting that both the servers and the management interface failed. The author expresses frustration over the frequency of these outages and the inaccuracy of the provider's official updates, leading to a decision to migrate to another provider.
A frustrated user reports a major outage at Selectel, criticizing the provider's reliability and the inaccuracy of their status updates.
Смысл: The author describes a negative experience with Selectel's support, where a failed payment on a weekend led to a threat of service suspension because the payment department did not work on Saturdays and Sundays. Despite providing proof from the payment provider, the author was told to wait until Monday, leading to a loss of trust in the company's client-centric approach.
A customer critiques Selectel's rigid weekend support policies after a payment glitch nearly led to service downtime despite proof of payment.
Смысл: The text details a scalability crisis at Selectel cloud hosting where storage failures and architectural limits forced a temporary freeze on new server creation and required a platform migration.
Selectel suspended the creation of new cloud servers due to architectural scalability limits and storage failures, requiring a platform migration and manual data recovery.
Смысл: The text documents a critical infrastructure failure at Selectel caused by a rare interaction between a background RAID check and high I/O load, leading to a total storage cluster collapse and subsequent service restoration.
Selectel experienced a major cloud outage caused by a kernel bug during a RAID check, resulting in storage paralysis and subsequent full refunds for affected users.